Echo Standalone and Easy Install How to Guide
Please read before you proceed with the installation of the Standalone and Easy Install Disc's:
The installation instructions provided below are intended as general guidance and do not aim to provide detailed technical information. Some systems may not operate in exactly the same way, but the basic process remains the same. If in doubt, please consult your network administrator and/or technical support documentation.
All drive letters below are used as examples; drive letters on your system may vary. Ensure that all folders used for installing the software have sharing and permissions enabled (see 'installation overview' file in the ReadMe folder).
Submit a technical query to the Support Team by clicking here|
Customer Digital Support Team
Telephone: 01865 888005
8.30-17.00 Monday to Friday (excluding bank holidays)
1 Insert the CD into your CD-ROM drive.
2 CD-ROM will run automatically.
Some machines may not support autorun and the CD-ROM will not start automatically on these. If this is the case:
1 Browse to the files on the CD
2 Double-click on the start.exe file
3 You will be asked if you want to install the voice recording software. Select Yes
4 Input the product serial number
Note: if you are using the Standalone disc you will be asked to input the product serial code each time you use the software.
Back to top|
This is for the Easy Install disc only
1 Copy the contents of the CD to your computer
2 To run the product select the autorun.exe file
You may want to create a shortcut to the autorun.exe file on your desktop. Please to refer to your operating system user manual for guidance on how to do this.
Back to top|
This is for the Easy Install disc only
1 Copy the contents of the CD to your server
2 To run the product select the autorun.exe file
You may want to create a shortcut on the workstations to the autorun.exe file on your server. Please to refer to your operating system user manual for guidance on how to do this.
Back to top|
Back to Main FAQs page|