Rigby Star Pupil Activity Software How to Guides

PC network instal ↓
MAC network install ↓
RM Connect 2 4 network install ↓
RM CC3 network install ↓

Installation guides for Rigby Star Pupil Activity Software

Please read before you proceed with the installation of Rigby Star Pupil Activity Software:

The installation instructions provided below are intended as general guidance and do not aim to provide detailed technical information. Some systems may not operate in exactly the same way, but the basic process remains the same. If in doubt, please consult your network administrator and/or technical support documentation.

All drive letters below are used as examples; drive letters on your system may vary. Ensure that all folders used for installing the software have sharing and permissions enabled (see 'installation overview' file in the ReadMe folder).

If the user is experiencing difficulties in installing Rigby Star, please contact our Software Support Team on the below contact details.

Submit a technical query to the Support Team by clicking here

Customer Digital Support Team
Telephone: 01865 888005

8.30-17.00 Monday to Friday (excluding bank holidays)

PC Network Install:

Part 1: Content Install

1. Start the network server.

2. Insert the Rigby Star Pupil multi-user CD in the network CD-ROM drive.

3. If the software autoruns, follow on-screen instructions.

4. If the software doesn't autorun, select the My Computer icon on the server Windows desktop.

5. Right-click on the server CD-ROM drive icon and select open from the drop-down menu.

6. Double-click on the 'setup' file and follow the on-screen instructions.

7. You will be asked to choose a folder on which to install the software. Click Browse to find the folder on your network. Please ensure that this folder is shared and is accessible by all users of the Rigby Star Pupil Software. You will need to be able to find this folder again for part 2 of the installation, so it may be helpful to make a note of the location you chose. When you have selected your folder, the software will appear in [yourfoldername]\Rigby folder.
Next you need to install the 'client files' on each computer that will use the software.

Part 2: Client Install
Carry out the following steps on each computer that is to use the software:

1. Open the folder in which you put the Rigby Star Pupil Software content files.

2. Double-click on the 'Client Install' icon.

3. Follow the on-screen instructions. On screen 3 of the Client Install program, you have 2 options:

Option 1 allows you to copy only the client files on each computer that will use the software. Note: Option 1 allows you to copy only the client files onto each computer (9 MB). The content files and the pupil records will be shared by all and located on Computer 1. Not having the content files on each of the computers that will use the software may cause the software to run slowly.
Option 2 allows you to copy both the client files and the content files onto each computer (100 MB). The pupil records will be shared by all and located on computer 1. This option has the benefit of using the full speed of each computer but still works as one network product.
To run the software, click on the Rigby Star Pupil icon in the 'n' folder of the programs menu.

To run the software, click on the Rigby Star Pupil icon on your desktop. For best results, close down all other software before using Rigby Star Pupil Software. If you encounter problems running the software (e.g. running slowly), these are likely to be due to lack of memory. Re-start your machine and start the software again.

MAC Network Install:

Part 1: Content Install

1. Start the network server.

2. Insert the Rigby Star Pupil multi-user CD in the network CD-ROM drive.

3. If the software autoruns, follow on-screen instructions.

4. If the software doesn't autorun, double-click on the Rigby Star Pupil CD icon that appears on the desktop.

5. Double-click on 'MacInstall' and follow the on-screen instructions.

6. You will be asked to choose a folder on which to install the software. Please ensure that this folder is shared and is accessible by all users of the Rigby Star Pupil Software. You will need to be able to find this folder again for part 2 of the installation, so it may be helpful to make a note of the location you chose. When you have selected your folder, the software will appear in [yourfoldername]\Rigby folder.

Part 2: Client Install
Carry out the following steps on each computer that is to use the software:

1. Open the folder in which you put the Rigby Star Pupil Software content files.

2. Double-click on the 'Client Install (Mac)' icon.

3. Follow the on-screen instructions. On screen 3 of the Client Install program, you have 2 options:

Option 1 allows you to copy only the client files on each computer that will use the software. The client files use about 9 MB of hard disk space. The content files and pupils' records are shared on a network so the speed of the software is highly dependent on the speed of your network and the number of users.
Option 2 allows you to copy both the client files and the content files on each computer that will use the software. The content and client files together use about 100 MB of hard disk space. The content files and the client files are copied to each computer but the pupils' records are shared by all. This option has the benefit of using the full speed of each computer but still works as one network product.

4. You will need to carry out part 2 of the installation on each computer that will use the software.

RM Connect 2.4 Network Install:

1. Log into the client machine using the administrator account (changeme is the default password). Before running it is important to copy all required shared resources to an accessible location.

2. Run the "setUp.exe" program from the CD, and select drive P:\public\Rigby Star Disc 1 as the destination. When all files are copied onto the file server proceed to step 3.

3. From the Start Menu select Programs - Change the network and then select "RM Application Wizard" from the listed programs. Select "Create a new application package" from the listed options and define a new unique name for your package such as "Rigby Star Disc 1".

4. The "RM Application Wizard" will now prompt you for the location of the installation program, select 'P:\public\Rigby Star Disc 1\setUp.exe' and proceed.

5. The "RM Application Wizard" will now take a snap shot of the system before installing the application.

6. Once complete, follow the instructions in document "install_PC client server", using drive 'P:\ as the code destination. Create a new folder and give it a relevant name.

7. When the installation process has completed restart the "RM Application Wizard" and select "Continue building Rigby Star Disc 1 package". Once this process has completed select "Allocate" from the listed options.

8. You can now select which workstations from the ones listed that you would like to allocate the new package to.

Note: It is important to ensure that the P:\public\Rigby Star Disc 1 directory has full read/write permissions enabled.

RM Community Connect 3 Network Install:

(a) What you need

1. To install this software on an RM CC3 network, you will need to use:

A copy of the multi-user/network CD and licence
Windows Explorer - to access the various drives on your system
Veritas Discover - to create an MSI
RM Management Console - to allocate packages to specific users and workstations.

(b) Install part 1

2. Log onto the Connect 3 terminal using 'systemadmin' as the username and then type your password. Then insert the Rigby Star CD.

3. Using Windows Explorer, go to your CD drive and click on the 'setup.exe' file to run part 1 of the installer. On screen 3 you are asked where you want to install the files. Choose a destination drive and folder for the installation of the content files from the CD. The full path will be displayed (for example: 'W:\Rigby\Rigby Star Disc 1'). Click Install. This may take up a while depending on the speed and specific set-up of your server.

(c) Building the MSI package

4. Use Windows Explorer to access the Q drive. Create a new folder for the MSI to be stored. It is a good idea to create a folder name to match the CD name; this will be created in the following directory-> Q:\Applications\[MyFolderName]

5. Select the VERITAS Discover program from the start menu. You are asked to specify the name of the application that you are building the installation for. For this example we will use 'RStar 1'. This is the name that the system will use (it can be any other name you choose). In the second field, you are asked to insert the path of the MSI-> Q:\Applications\[MyFolderName]\[MyFileName].msi.

6. Select which drive VERITAS DISCOVER should scan before and after installation (this should usually be drive C). Once the scan has completed the snap shot before installation, VERITAS asks you to locate the installer executable. This will be located in the same destination drive and folder as 3 above. For this example we will use 'W:\Rigby\Rigby Star Disc 1\ClientInstall.exe'.

(d) Install part 2

7. Double-click on 'ClientInstall.exe'. This will launch part 2 of the installation process. Part 2 (the client files) needs to be installed on the C drive. On screen 3, Choose the default path and select option 1. Click Install. After a few seconds, the installation should be completed.

8. Select the VERITAS Discover program from the start menu again. VERITAS will launch a window on the screen informing you that an 'after' snap shot of the system is about to be taken. Click Next. When the snap shot is complete, VERITAS tells you that an MSI has been created in -> Q:\Applications\[MyFolderName]\[MyFileName].msi.

(e) Creating shortcuts

9. Now you must create the shortcuts required to use your newly created package. These must be placed within the following directory structure: Q:\Applications\[MyFolderName]\Shortcuts\[MyFolderName]\

10. You should also add a shortcut to the shortcut bank under 'X:\Group Resources\Shortcut Bank'. Simply copy the shortcut for this application from Q:\Applications\[MyFolderName]\Program Files\ Rigby\Rigby Star Disc 1\Rigby Star Disc 1.exe.

(f) RM management console

11. Once the MSI is created, the RM management Console can be used to update the package list and then allocate the packages to the appropriate workstations and users. (For further information, please consult your network administrator and/or technical support documentation.) Using Windows Explorer, go to your CD drive and click on the 'setup.exe' file to run part 1 of the installer. On screen 3 you are asked where you want to install the files. Choose a destination drive and folder for the installation of the content files from the CD. The full path will be displayed (for example: 'W:\Rigby\Rigby Star Disc 1'). Click Install. This may take up a while depending on the speed and specific set-up of your server.

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