All the service skills you need for sandwich bars to formal dining rooms!
A comprehensive training guide covering essential technical and inter-personal skills, and emphasising all aspects of good service and product knowledge together with essential communication, personal organisation and technical skills.
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User-friendly with a straightforward writing style providing all the essential information.
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Over 100 photographs and line drawings.
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Outstanding glossary for quick reference explaining technical terms, culinary words, French phrases and other cooking traditions.