About our company values

    In everything we do, we aspire to be brave, imaginative and decent.

     

    Our people are our most important asset. We choose them for what they can do, not who they are; we expect a lot out of them and reward them well.

     

    Our customers are always right, even when they're wrong. We bend over backwards to make them happy and we watch their changing needs and tastes closely.

     

    Our shareholders own our business. We number ourselves among them, and we want as many Pearson staff to be shareholders as possible. We are running the company for the owners.

     

    Our suppliers are our partners and important sources of both ideas and efficiencies. We require them to provide competitive prices and service, but we treat them with respect and deal honestly with them.

     

    Our communities are home to our companies and people. They are where we work and to which we have responsibilities; we take those responsibilities seriously.

     

    Our assets consist of intellectual property. We respect the rights of the creators of this property, and we respect the rights of others to the materials they have created.